At DCasual, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy below:
Processing Time: Orders are processed within 1-3 business days after payment confirmation.
Shipping Time: Standard delivery takes 5-7 business days, while express shipping takes 2-3 business days.
Shipping Charges: Shipping charges vary based on location and will be displayed at checkout.
Tracking Information: A tracking number will be provided once your order is dispatched.
International Shipping: Currently, we only ship within India. International shipping will be available soon.
Return & Exchange Policy
We strive to provide high-quality products, but if you are not satisfied with your purchase, please review our return and exchange policy:
Eligibility: Returns and exchanges are accepted within 7 days of receiving the product.
Condition: Items must be unused, unwashed, and in their original packaging with tags attached.
Return Process: To initiate a return, contact our support team at [support email/contact].
Refunds: Refunds are processed within 7-10 business days after the returned product is received and inspected.
Exchanges: If you wish to exchange a product, we will provide a replacement once the returned item is verified.
Non-Returnable Items: Items on sale, gift cards, and customized products cannot be returned or exchanged.
For any further queries, please reach out to our customer service team at support@dcasual.com.